Standard Double Room
- 1 Double bed
- Shower
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Lotus Aroma Hotel
A well-reviewed 2-star hotel in Hanoi, praised for its attentive service and comfortable rooms.
- Service rated 9.8
- Rooms rated 9.3
- Dining rated 9.5
9.2
Perfect
12 reviews
Booking.com 9.2 · 12 reviews
About
Lotus Aroma Hotel
Lotus Aroma Hotel is a 2-star property located in Hanoi, Vietnam. It sits 4.4 km from the Lotte Observation Deck, a popular city viewpoint. The hotel offers 24-hour reception and security, plus parking and valet parking.
Rooms come with air conditioning, flat-screen TVs, minibars, and soundproofing. There is free Wi-Fi in rooms and a 24-hour front desk. The hotel also provides laundry services and luggage storage.
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Top-tier service — Guests consistently rate the service at 9.8, the highest category. This suggests attentive and responsive staff.
- Comfortable rooms — Rooms score 9.3, indicating good quality bedding and amenities for the class.
- Good value — With a value score of 8.8 and an overall rating of 9.2, guests find the price reasonable for what's offered.
–
Worth weighing
3 to weigh- Limited check-in window — Check-in is only from 14:00 to 14:30, a narrow one-hour slot. If you arrive outside this time, you may need to make arrangements.
- No pets allowed — The hotel does not permit pets, so those traveling with animals must look elsewhere.
- Fewer reviews — With 12 reviews, the rating is based on a small sample. Perceptions could change as more guests stay.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Twin Room
- 2 Single beds
- Shower
- Air conditioning
Superior King Room
- 1 Double bed
- Bathtub
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Lift
- Soundproofed rooms
- Parquet floor
Services
- 24-hour reception
- 24-hour security
- Room service
- Housekeeping
- Laundry
- Luggage storage
In-room
- Air conditioning
- Mini-bar
- Electric kettle
- Flat-screen TV
- Free toiletries
- Free Wi-Fi in rooms
Safety & Security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Parking & Pets
- Parking
- Valet parking
- No pets allowed
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 12 reviews
Booking.com · 9.2 · 12 reviews
04 — Location
Getting around Hanoi
The property sits in Hanoi.
City Vibe: Hanoi is a bustling capital with a mix of old-world charm and modern energy. The hotel is 4.4 km from the Lotte Observation Deck, which offers city views.
6 Duong Phu My, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-14:30
- Check-out
- By 11:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 23 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 14:30. Check-out is between 11:00 and 12:00.
Is parking available?
Yes, the hotel offers parking and valet parking.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have air conditioning in rooms?
Yes, all room types include air conditioning.
The bottom line
Lotus Aroma Hotel stands out for its high service rating and comfortable rooms, making it a reliable pick for a short city break. The narrow check-in window is the main practical hurdle.
9.2A solid 2-star option in Hanoi, especially if service is your priority.
Ready to book Lotus Aroma Hotel?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.